Frequently Asked Questions
Everything you need to know about shopping with Moonshot Games.
How long does shipping take?
Standard domestic shipping typically takes 3-5 business days. International orders may take 7-14 business days depending on the destination and customs processing.
What is your return policy?
We offer a 30-day return policy for all unworn and unwashed apparel. Items must be returned in their original packaging with all tags attached to qualify for a full refund.
How do I know which size to order?
Each product page features a detailed size guide with measurements in both inches and centimeters. We recommend measuring a similar garment you already own to find your perfect fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
How can I track my order?
Once your order ships, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress in real-time.
Are your garments ethically sourced?
Yes, Moonshot Games is committed to sustainable fashion. We partner only with manufacturers who adhere to fair labor practices and utilize eco-friendly materials whenever possible.